La multinacional francesa ha conseguido mejorar notablemente las vías de interacción con los consumidores a través de los canales que ellos elijan, integrando herramientas como WhatsApp en su servicio de atención al cliente.
La compañía global de comunicaciones en la nube Infobip ha desvelado las cinco tendencias clave que protagonizarán las interacciones digitales de 2022.
Mediapost, compañía especializada en marketing relacional, ha analizado los 3 desafíos que marcarán la relación entre marcas y consumidores durante los próximos 12 meses.
Cinépolis ha elegido la plataforma de comunicación nsign.tv para gestionar sus canales de digital signage en México, Brasil y parte de los Estados Unidos.
Majorica, Grosso Napoletano, Colgate Palmolive, Smartbox y TTEC compartirán las nuevas tendencias en estrategias “Consumer First” durante el CX Congress.
El próximo 9 de octubre, Madrid se convertirá en el epicentro de la experiencia de cliente con CX Congress 2024, organizado por Dir&Ge. El encuentro, que tendrá lugar en Truss Madrid del...
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