Durante la 12ª edición de Retail Forum han participado más de 120 ponentes, entre los que destacan representantes de empresas como Alcampo, Mediamarkt, Tous, L’Oreal y Telefónica, entre otros.
Sin duda, la inteligencia artificial es una de las tecnologías que ha irrumpido con más fuerza en los últimos años y ha conseguido posicionarse de una manera transversal en el retail con múltiples usos.
Las decisiones de los consumidores durante esta Navidad estuvieron impulsadas por el valor que aporta el producto, así como las ofertas personalizadas.
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